Date: August 1, 2017 Posting Number: 17-073
Position: YHZ Operations Manager Reports To: YHZ Branch Manager
Location: YHZ Shift Days/Hours: Permanent, Full-time
Mon-Sun / Rotating Shifts

Primary Objective of the Position:

Under the general direction of the YHZ Branch Manager, the successful applicant will be responsible for all aspects of the base including all staff related issues and the efficient handling of cargo while ensuring a high standard of customer satisfaction, the on-time performance of the network and maintaining a healthy and safe work environment for all employees.

Essential Position Functions:

  • Coach and develop employees, including conducting orientation, performance management, training, and disciplinary action when required.
  • Schedule and manage employee shifts ensuring that all aspects of the operation are covered.
  • Participate in and oversee Workplace Health & Safety site inspections as required by the Canada Labour Code.
  • Work closely with Duty Managers to create and implement contingency plans in the event of operation disruptions.
  • Conduct daily operational meetings to review plans for the daily load/offload of aircraft and to advise staff of abnormal freight movements/special handling.
  • Complete and approve payroll timesheets on a bi-weekly basis.
  • Establish basic procedures specific to the station’s environment.
  • Prepare and communicate daily reports for CMC and Senior Management as required, including reasons for delays, etc.
  • Assist all customers when required in order to maintain the company’s customer service standards.
  • Manage all contract suppliers and audit when required.
  • Ensure compliance with respect to all Cargojet policies, Canada Labour Code requirements, and local Airport Authority rules and regulations.
  • Manage and oversee the hiring and termination of all staff and compliance with all Human Resources policies and procedures.
  • Operate within station budget parameters.

Minimum Qualifications:

  • High School Diploma.
  • 3-5 years of management experience including the ability to lead, coach, motivate and facilitate staff conflict resolutions.
  • Strong written and verbal communication skills.
  • Organizational and time management skills are key for this position.
  • Off schedule flexibility is required.
  • Ability to multi-task and adapt to change in a fast paced environment.
  • Must possess a valid driver’s licence and be able to obtain a Transport Canada Airside pass (RAIC).
  • The successful candidate must be able to work under minimal supervision.
  • In-house training will be provided for WHMIS, SMS, First-Aid, Weight & Balance, Dangerous Goods Acceptance and Handling, Airport Security and Health and Safety as required.

Cargojet is an equal opportunity employer
We thank everyone for their interest but only those candidates selected for an interview will be contacted. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs

Application Deadline: August 15, 2017 E-Mail:
Send Application to: Human Resources Fax: 905.501.7582

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